Service Information

After Sales Service:

ARSLAN DAMPER MAKİNA SANAYİ LTD. ŞTİ.  is adopted to meet the customer satisfaction without compromising on quality, to provide confidence with after-sales service as a quality policy. Our after sales department, consists of engineering specialists fully equipped serving to domestic and export markets, is under service of our customers in order to solve their problems on time.

Guarantee:

Our products have guarantee against manufacturing defect and assembly fault except users and usage fault.

Spare Parts Support:

We, as ARSLAN DAMPER MAK. SAN. LTD.ŞTİ, are committed to our customers supplying support of spare parts for every product we manufacture.

Customer complaint and offers:

In order to improve our products according to the expectations and the needs of our customers, we consider and evaluate the complaints and the offers our customers with great care and we continuously use these in our improvement operations as a statistical data.